Last updated: November 13, 2026
Seller. Paid orders are sold by Pixelforge LLC, 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, USA.
The report is a digital product delivered immediately after purchase. If it is not delivered, is materially incomplete, or does not match what was described at checkout, contact us within 7 days and we will fix it or refund the purchase price. If you simply change your mind, contact us within 7 days and we will refund the purchase price as long as you have not redistributed the report.
If you cancel before we begin work, we refund 100%. If you cancel after work has begun but before delivery, we refund 50%. After delivery, we will correct any material defect in the deliverables at no charge; refunds after delivery are discretionary. We will always try to make it right first.
Email hello@getalphashelf.com with the email you used at checkout and the report or order reference. Approved refunds are returned to the original payment method through Stripe, usually within 5–10 business days.
Please contact us before filing a chargeback so we can resolve the issue directly.